Most Frequently Asked Question: How much do you charge?
Answer: Read More Here! (We no longer offer weddings packages.)
Q: Why can’t I find full sessions on your blog?
A: We have recently made the decision to stop asking for permissions to share family sessions, particularly images that identify children. This is out of the norm, we know, and we plan to share password-protected galleries of examples of our work once we are in conversation with a potential client. Please read our client testimonials and review images we have been given permission to share to help you make the best decision for you and your family.
Q: When are you available?
A: We keep our schedule somewhat flexible. You can view our calendar HERE. Please don’t schedule from the calendar until you have filled out the form below to start the booking process. We are almost always closed Mondays and Tuesdays, and we are most often out in the field (on sessions) on weekends. We try to take care of all admin work (answering emails, calls, etc.) throughout, and we work on our client galleries all week. If you reach out to us on our days off, we will send a personal response as soon as we are back in the office. (Note: Some actions, like scheduling and deposit invoices, are set to automatically work.)
Q: Will you help us prepare for our session?
A: Yes yes yes! We want to have fun and I don’t want YOU to stress — before, during, or after! Once you are fully booked (on my calendar and deposit paid), we will plan to either chat by phone, set up a Zoom meeting, or — for the most introverted of you — email back and forth.
Q: What happens if our family is sick the day of our session?
A: We will reschedule. Even before the pandemic we are living in, I have always been open to rescheduling when illness hits. Rescheduling means letting me know as soon as you are concerned you may need to do so, not simply not showing up. Your retainer is moved and you are not penalized if you have communicated. However, rescheduling is not the same as canceling. A cancelation means your retainer will not be returned or applied to a future session. We strongly encourage communication and rescheduling.
Q: What if my children won’t cooperate?
A: Same as the previous. We will reschedule. The kiddos — especially babies and toddlers — can set the whole mood and change the outcome. If they are not in the best place during the session and we aren’t making progress, I’ll likely call it and we will try again as soon as possible, according to both schedules. There are no penalties and no further fees will be due, but also no refunds will be issued if you don’t reschedule.
Q: If I want a family session and my child also needs a few senior portraits, can we do that?
A: I am happy to add in some senior portraits along with your family session, but we will spend the same time for one session on both family and senior. Anything more becomes two sessions. Just let me know before our session so I can plan accordingly.
Q: What about a few headshots while we’re doing my family session?
A: Sure! I like to take individual photos of every family member anyway, so why not! As long we are within the one-hour timeframe, no problem. Just let me know before our session so I can plan accordingly.
Q: How many people can I bring to my family session?
A: I am open to large families and don’t set a cap. However, we will still spend the same time allotted for one session. If you have many children or you bring extended family, all are welcome, but the time spent on each family will be less. If you’d like more time, which also equals more photos, we can offer a discount on the cost of two sessions. Additional fees may apply and will be discussed in the planning meeting/emails.
Q: How far do you travel?
A: I now only travel in the Colorado Springs area. I define this area as within El Paso County. Sometimes along the edges of Douglas County. And as a former resident of Teller County, I will sometimes accept sessions in the Woodland Park area, depending on the time of year.
Q: What if I really only need/want a few pictures?
A: I only offer mini-sessions a few times a year. I do not schedule them individually but typically as part of an event.
Start Booking Your Session Today!
Please Note: We are unable to accept sessions that are time-sensitive, such as: visiting from out of town or dates that cannot be changed.
